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Customer service intern - Remote Student job
Budapest,

Customer service intern - Remote Student job

The client is a leading ecommerce German based company, which sells beauty and cosmetic products on its web platform. Hivatkozási szám WHC023008
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Customer service intern - Remote Student job

Budapest Back Customer service intern - Remote Student job The client is a leading ecommerce German based company, which sells beauty and cosmetic products on its web platform. Reference number WHC023008

Apply for the position

The position is a typical Customer service role where incoming contacts are handled mainly via email and in some cases via phone. 


Tasks

  • Handle inquiries from customers and internal teams via email and phone
  • Handle customer inquiries related to orders, deliveries, cancellations, returns, refunds, and product Manage tickets via email, contact form, calls and occasional live chat.
  • Support customers over the phone during hotline hours (Mon–Fri, 9:00–18:00).
  • Process refunds and handle claims in the ERP system.
  • Respond to questions about discounts, gift cards, and vouchers.

Expectations

  • C1 level German/ Danish /Finnish /Czech ( Slovakian also)/ Dutch
  • B2 level in English
  • Full-time student status
  • Able to work min. 20-25 hours / week


Our offer

  • Gr. 2500 Ft / hour
  • Training and support from an experienced team.


The position is a typical Customer service role where incoming contacts are handled mainly via email and in some cases via phone. 


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