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SzigetszentmiklósVevői reklamációkezelési és minőségbiztosítási munkatárs
Feladatok
- Támogatás nyújtása szükség esetén akár országos szinten is, más osztályok bevonásával (ügyfélszolgálat, szállítás, operáció, módszertan)
- Ismétlődő és súlyos vevői problémák azonosítása, elkülönítése, kijavítása és megelőzése
- Annak biztosítása, hogy az ellenőrzési terv alkalmazása összhangban legyen a hibamód- és hatáselemzéssel (FMEA) – a raktári műveletek ösztönzése a kockázatok megelőző jellegű azonosítására és kezelésére
- Aktív kommunikáció más osztályokkal a problémák kezelése és megoldása érdekében
- Jogszabályi előírásoknak és belső utasításoknak való megfelelés folyamatos ellenőrzése
- ISO belső auditok vezetése és/vagy levezénylése
Amit kínálunk
- Kiemelt bérezés
- Bejárás támogatás, vagy ingyenes céges buszjárat Budapestről
- Home office lehetőség
- 8:00-16:00-ig tartó munkavégzés, irodai környezet
Elvárások
- 1–2 év szakmai tapasztalat
- Folyékony angol nyelvtudás
- MS Office felhasználói szintű ismerete
